Privacy Policy

Last updated: January 14, 2026

BeitiIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

We collect information that you provide directly to us:

  • Account Information: Name, email address, and phone number when you create an account.
  • Property Listings: Photos, descriptions, and details of properties you list.
  • Search History: Your property searches to improve recommendations.
  • Messages: Communications between you and other users through our platform.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and provide customer service
  • Personalize your experience and provide tailored property recommendations
  • Monitor and analyze trends, usage, and activities

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect the rights, privacy, safety, or property of BeitiIQ, our users, or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Withdraw consent at any time

Location Data

With your permission, we collect location data to show you nearby properties. You can disable location services through your device settings at any time.

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Account Deletion

You can delete your account and all associated data at any time by:

  • Going to Settings → Privacy & Security → Delete Account in the BeitiIQ app
  • Or by emailing us at beitiiq@proton.me with the subject "Delete My Account"

Upon account deletion, all your personal data, property listings, and search history will be permanently removed from our servers within 30 days.

Third-Party Services

We use the following third-party services to provide and improve our app:

These third-party services have their own privacy policies governing how they collect and use data.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. Specifically:

  • Account data: Retained until you delete your account
  • Property listings: Retained until you remove them or delete your account
  • Search history: Retained for 12 months to improve recommendations
  • Support communications: Retained for 24 months for quality assurance

After account deletion, all data is permanently removed within 30 days, except where we are required by law to retain it longer.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: beitiiq@proton.me
  • Location: Beirut, Lebanon